Continuïteit. Inzicht. Zekerheid.
Bij Mactwin geloven we dat beveiliging pas echt effectief is wanneer deze continu presteert.
Met Managed Operations borgen wij de beschikbaarheid, prestaties en veiligheid van uw securitysystemen — 24/7. Zo blijven uw beveiligingsoplossingen optimaal functioneren en kunt u zich concentreren op uw primaire processen.
Our Approach
Managed Operations is more than just management and maintenance. From the Mactwin Operations Center (MOC), we combine proactive monitoring, application management, and functional management with predictive maintenance and data insights. This allows us to identify deviations early, prevent disruptions, and continuously improve the performance of your systems.
Always Operational Systems
Continuously monitored and preventively maintained.
Direct Support
Available 24/7 for reports and malfunctions
Secure Connections and Compliance
ISO 27001 certified, data and privacy guaranteed.
Proactive Optimization
Based on data, usage, and system condition.
Predictive Maintenance
Maintenance based on necessity, not on routine.
Mactwin Operations Center, where NOC and SOC Meet
Managed Operations is more than just management and maintenance. From the Mactwin Operations Center (MOC), we combine proactive monitoring, application management, and functional management with predictive maintenance and data insights. This allows us to identify deviations early, prevent disruptions, and continuously improve the performance of your systems.
Network Operations (NOC)
Our NOC ensures
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24/7 network and system monitoring
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Management of connections, bandwidth, and server capacity
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Performance analysis and predictive maintenance
Our Services within Managed Operations
Technical Management
We manage the technical infrastructure of your security environment — locally, hybrid, or entirely in the cloud. We ensure that updates, firmware, and links are always up-to-date and secure.
Functional Management
We manage the configuration and functionality of your security systems. This includes authorizations, access profiles, and workflow management. Our specialists form the bridge between technology and organization.
Application Management
Your security software is used daily by multiple disciplines. We keep these applications performing optimally, adjust users, profiles, and reports, and ensure that your organization always has access to up-to-date information.
Proactive Monitoring & Incident Response
Via the Mactwin Operations Center, we monitor the status of your systems in real-time. We often resolve malfunctions directly remotely, even before they have an operational impact.
Why Mactwin Managed Operations
Mactwin Stands for Quality
Quality is encoded in our DNA. It goes without saying that our clients need this confirmed objectively and according to international standards. As far as we are concerned, quality does no stop at the certification level. The drive to continuously learn and improve is something that sets us apart. We always continue to monitor, manage and improve. Not only do we want to be compliant with external standards, but also with our own internal Best Practice standards, which are often set at a higher level than the applied industry standard. Please feel free to contact us if you would like to know more.
ISO 9001
Mactwin is ISO 9001 certified. This internationally recognized standard in the field of quality management is a benchmark for transparency and reliability.
ISO 27001
Mactwin is ISO 27001 certified. This certificate indicates that Mactwin’s information management security meets all requirements and that we handle confidential information responsibly.
