Visitor management today goes far beyond just signing in at reception. Organizations are under pressure from stricter regulations (such as NIS2, GDPR, and sector-specific compliance requirements) and increasing security risks. By using… Visitor Assessments is becomes possible to automatically screen visitors in advance or upon arrival.
What is a Visitor Assessment?
An assessment is a short test or questionnaire that forms part of the regular check-in flow of the visitor management system. Examples include:
- Safety instructions for access to (petro)chemical sites.
- Compliance-checks voor bezoekers die een datacenter of financiële instelling betreden.
- Verification that a visitor has completed mandatory training or certification.
The assessments are modularly structured in sections and can be supplemented with videos or PDFs. Visitors must answer all questions correctly (100%) to gain access.
What does this provide?
- Increased Security & Compliance – Nobody gains access without knowledge or agreement
- Efficiency at the Reception Desk — Less pressure on employees and shorter lines.
- Digital audit-trail — conclusive evidence for check and incidentreviews.
- Flexible and multi-lingual — ease of customization per customer location.
Value in practice
Industrial Production & Chemistry
In the industrial sector, workplace safety is strictly regulated — think of ATEX environments or factories where personal protective equipment is mandatory.
- Visitors can receive digital safety instructions in advance and complete a short test.
- This saves time at the gate and increases compliance, as visitors cannot proceed without successfully passing the assessment.
Government Institutions & Critical Infrastructure
Governments and vital infrastructures (energy, transport, water) are imposing increasingly stringent access security requirements.
- With Visitor Assessments, pre-screening questions can be asked in advance (e.g., “Have you visited a high-risk area in the past 14 days?” or “Do you confirm that you are familiar with our video surveillance policy?”).
- When protocols change, the system can automatically require visitors to retake the updated assessment.
Data Centers & Financial Sector
In these sectors, compliance and governance are paramount.
- Visitors receive codes of conduct and compliance documents beforehand and must confirm that they have read and understood them.
- This helps during audits (ISO 27001, NIS2, GDPR), as all results are instantly visible in the system log.
Multi-tenant Offices & Real Estate
With the shift toward flexible workspaces, access is increasingly managed as a service.
- Visitors can complete assessments via a QR code on their own phone before entering a shared office building.
- This saves time at reception and helps landlords fulfill their duty to provide secure access.
Curious what a modern Visitor Management system can do for your organization?
At Mactwin, we believe that smart visitor processes not only contribute to efficient access control but are also essential for ensuring safety, compliance, and hospitality. With over 50 years of experience in physical and digital security, we help organizations implement future-proof security solutions — from strategy and design to implementation and maintenance.
