Suddenly, society came to a standstill. We were asked to work from home as much as possible, shopping streets became deserted, and sports clubs had to close their doors. Fortunately, the number of COVID-19 infections and fatalities has since decreased, and strict measures are gradually being eased. We are moving from an Intelligent Lockdown to an Intelligent Unlock. However, we will still need to maintain a 1.5-meter distance from each other for a long time. But how will you do this in your organization or institution?

In this situation—where we are all looking for ways to adapt to a 1.5-meter society—we are using our expertise to make working and living easier, better, and safer. In a series of short articles, we outline some examples of how you can use (your existing) security technology to achieve this. In this article, we focus on self-service visitor management

To maintain the 1.5-meter distance from others, it is important that spaces and buildings do not become overcrowded. Now, more than ever, we need to work with appointments and time slot reservations. For some organizations and professions, such as healthcare providers, lawyers, and notaries, this is already common practice However, this will now also become the new reality for places like museums, amusement parks, and public service desks at municipalities or other government institutions. With smart technology, which we normally use in combination with advanced access control systems, you can easily organize this.

Welcoming and time-saving

The process of making appointments and receiving guests can be incredibly time-consuming. By digitizing this process with, for example, self-service systems for visitor management, you can save a lot of time while still providing a friendly welcome to your guests. This is how it could work.

Visitors receive an invitation with a QR code on their smartphone. Visitors receive an invitation with a QR code on their smartphone. This code grants access to the building or premises only during a specific time slot, and possibly also to parking facilities. If the visitor arrives earlier, they will need to wait. If an appointment is delayed due to previous meetings running over, the visitor will receive a real-time notification. After entering, visitors can check in using a self-service reception kiosk. The kiosk screen can also be used to communicate hygiene guidelines, and visitors can be prompted to disinfect their hands before proceeding. If desired, the system can automatically send a message to the host announcing the visitor’s arrival.

An important advantage of self-service visitor systems is that the entire process is contactless for the visitor. Not only is the QR code submission contactless, the doors and barriers can also be automatically opened after verification.

Future-proof investment

With a solution like this, your organization can reopen, and employees and visitors will feel welcome and safe. How long this temporary ‘new normal’ will last is difficult to predict. We believe it is important that the investments organizations make remain profitable in the long term. Self-service visitor management can be a valuable solution even after the crisis, helping you optimize your visitor flow.

We are happy to help you!

Do you have any questions or would you like to discuss these kinds of solutions with us? We offer the opportunity to have a free, no-obligation consultation with one of our specialists. Remotely, of course. Our specialists can tell you exactly what the best solution is for your specific situation and challenges.

Call for an introductory conversation: (026) 479 22 33, email sales@mactwin.nl, or visit our contactpage.