Logicx Mobility is one of the largest recovery companies in the Netherlands.
“We are a subsidiary of the ANWB and are involved in the recovery and transport of means of transport and the provision of replacement means of transport,” says Peter Landman.
Peter is Manager IT Management at Logicx and is responsible for the security of the nine Logicx locations.
“We usually carry out our work on behalf of the Roadside Assistance, ANWB Emergency Centre and other emergency centres. We work all over Europe.”

Photos as evidence

Logicx had a special wish for the Transport business unit.
Peter Landman explains: “This business unit transports vehicles; stranded vehicles, such as cars, motorcycles, campers and caravans, but also sometimes expensive old-timers. That’s quite a responsibility. Unfortunately, sometimes something goes wrong during transport and a vehicle is damaged. It also happens that a customer claims damage afterwards of which it is not clear when and by whom it was caused. In that case, we need the burden of proof. At our partner company Hendriks in Lottum (where all vehicles stranded abroad arrive), my colleague Björn van Ewijk (manager Salvage and Transport) saw a solution for this. We then asked Mactwin to come up with a suitable system for us.”
And it worked.
At the Logicx location in Wenum-Wiesel (near Apeldoorn) it has been running for a while now.
“We record every vehicle that comes in on video. The driver who picked up the vehicle has usually also already taken photos of the status at the time of transport. As a result, we have photos of the vehicle at various benchmark moments and can therefore find out exactly where in the chain any damage has occurred. In disputes about damage, we now use the photos as evidence,” says Landman.

Photo tunnel with 8 cameras

The photos are taken with eight security cameras placed under a canopy.
“With these eight cameras (4 on the uprights of the canopy, 2 in the ridge, 1 at the front and 1 at the rear) we can photograph the vehicle all around. Incidentally, this is done from the control room adjacent to the photo tunnel,” says Landman.
At the push of a button, an employee activates the camera system.
On his screen, the employee sees the photos that are taken live and afterwards saves them with the license plate of the vehicle in question.
As long as the photos are being taken, there is also a red traffic light in the tunnel and the vehicle is therefore not allowed to change position.
The camera images are stored for one year.
This is also allowed by law because no people are portrayed.
Peter Landman and his colleagues say they are very happy with the photo tunnel.
Logicx is considering equipping other points in their transport chain with such a system in the coming years.