Careful management & maintenance
Security systems must be carefully managed. So that security remains at the desired level. Management designs vary from company to company and system to system.
At Mactwin, you can choose from various management and maintenance modules. Whichever you choose, our highly experienced team will ensure that your systems remain in good condition and that your primary processes are not compromised.
Smart Service
In today’s market, traditional service and maintenance practices dominate, where reactive action is taken on issue reports and maintenance occurs at fixed intervals. Mactwin sets itself apart by transforming this conventional approach with our advanced AI service. Through proactive analysis and immediate action, we significantly reduce disruptions, optimize maintenance based on actual need, and adjust replacement plans based on usage and the condition of systems. This smart approach increases efficiency, reduces costs and ensures unparalleled reliability.
PermanentProtectionTM SLA
With the PermanentProtectionTM SLA, Mactwin offers various management & maintenance modules. As a customer, you decide what technical or organizational support you need. We offer various modules for (remote) management and maintenance, with response times and time windows. In addition, you can choose control room and surveillance services, remote application management and the periodic deployment of a security coordinator.