Configuration

User profiles (profiles) determine the authorization and access of each user category within Nowforce. Each user is assigned to a profile that enables them to view and use various functions of the Dispatcher or the mobile application. A profile is linked to specific licenses that can be either mobile or desktop, and related selected permissions and add-ons.

Note: The license selected for the profile determines the available set of permissions for the profile.

There is no system limit to the number of profiles you can add.

Attention: when defining new profiles, consideration should be given to how users are managed in the system.

Accessing Profile Settings

To Access the Profile Settings Page

  1. Click on Settings (gear icon) in the top left corner of the Dispatcher screen.
Image 1
  1. Click on the Profiles tab, the Profile Settings page opens.
Image 2

Note: Clicking Save stores all changes and closes the Add Profile window, returning you to the Profile Settings table. To continue editing a profile, hover over the profile and select Edit, opening the Edit Profile page.

Assigning Licenses to Profiles

Permission profiles determine the access each user has to specific functions in the Dispatcher and on their mobile devices. You assign each user to a permission profile and they are assigned to the available licenses assigned to that profile. There are three standard permission profiles: Administrator, Dispatcher, and Responder. This section explains how to assign licenses to an existing profile and how to create a new profile and assign licenses to the new profile.

To Assign a License to an Existing Profile

  1. Click on Settings (gear icon) in the top left corner of the Dispatcher screen.
Image 3
  1. Click on the Profiles tab, the Profile Settings page opens.
  2. In the table in the profile settings, hover over the profile name you want to edit. Click on Edit. The Edit Profile page opens.
Image 4
  1. Select the Mobile or Desktop tab to select the required license.
  2. Select the required License.
  3. Select the Add-Ons tab and select relevant licenses.
  4. Select Permissions.
  5. Click on Available only to display under Available permissions.
  6. Select the Permissions tab and select all relevant permissions for the profile.

Note: Only the permissions available to the user with the selected licenses are available for selection.

  1. Click Save.

Note: Changes to a profile take effect when closing the profile settings and are applied to the user the next time they log in.

Each of these can be customized to the specific requirements of the organization, and you can also add new profiles and assign licenses to the new profile.

To Create a New Profile

  1. Click on Settings (gear icon) in the top left corner of the Dispatcher screen.
Image 5
  1. Click on the Profiles tab, the Profile Settings page opens.
  2. Click on the + to add a profile.
Image 6
  1. Enter a name in the Profile Name text box.

Steps for Configuring Profile Permission Settings

  1. Click the +Add button to add a new profile.
  2. Voer een Profielnaam in voor het nieuwe profiel.
    • Note: Be sure to give the new profile a clear name that describes the function of the profile in your organization.
  3. Een pop-up waarschuwing verschijnt dat de wijzigingen alleen optreden wanneer u op Opslaan klikt.
    • Note: Clicking Save saves all changes and closes the Add Profile window, returning you to the Profile Settings table. To complete setting up your newly added profile, you must select the profile you just added and click Edit to proceed to the next steps.
    • Attention: When you click Discard Changes, all changes are lost and you must start over completely.
  4. Voeg een Beschrijving toe voor het nieuwe profiel.
    • Tip: Make sure your description describes the function of the new profile in your organization.
  5. Select the Tablet or Desktop tab to select the required license.
  6. Select the checkboxes of the required License.
  7. Select the Add-Ons tab and select checkboxes of additional license add-ons.
  8. Select Permissions.
  9. Click on Available Only to display these under the Available Permissions tab.
  10. Select the Permissions tab and select all relevant permissions for the profile.
  • Note: Only the permissions available to a user with the selected licenses are available for selection.
  1. Click Save.
  • Note: Changes to a profile only take effect when closing the profile settings page and will be applied to the user the next time they log in.